V4s Privacy Policy – Protecting Malaysian Users’ Data

This Privacy Policy explains how v4s collects, uses, stores, and protects the personal information of users on our platform in Malaysia.

Effective Date: 1 January 2026

Information We Collect

V4s collects various types of information to ensure the platform runs smoothly and delivers the best possible user experience. The information gathered includes:

Account Information: Full name, email address, phone number, date of birth, and login details provided during registration.
Payment Information: Transaction details in Malaysian Ringgit (RM/MYR), payment methods used such as bank transfer, Boost, or GrabPay. Full card numbers are not stored on our servers.
Device and Browser Information: IP address, device type, operating system, browser version, screen resolution, and language settings.
Usage Data: Pages visited, session duration, in-game actions, bets placed, and transaction history on the platform.
Cookies and Tracking Technologies: Session cookies and persistent cookies used to maintain login status and improve user experience.

We only collect information necessary for the stated purposes and do not gather sensitive personal data such as medical information without explicit consent.

Purpose of Using Your Information

The information collected by v4s is used for the following purposes:

Processing account registration and verifying user identities.
Processing deposits, withdrawals, and financial transactions securely in MYR.
Providing customer support and responding accurately to user inquiries.
Sending important notifications related to accounts, security, and platform updates.
Detecting and preventing fraud, unauthorized use, or activities violating terms of service.
Enhancing user experience based on analysis of platform usage behaviour.
Complying with the applicable laws and regulations in Malaysia.

V4s will not use your information for third-party marketing without your prior consent.

Cookies and Tracking Technologies

The v4s platform uses cookies to improve functionality and user experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

Session Cookies: Automatically deleted when you close the browser. Used to maintain your login session while navigating the platform.
Persistent Cookies: Remain on your device for a set period to remember your preferences and settings.
Analytics Cookies: Help us understand how users engage with the platform so we can make targeted improvements.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the v4s platform.

Security Measures

V4s uses the latest SSL (Secure Socket Layer) encryption technology to secure all data transmitted between your device and our servers. Additionally, we enforce strict internal access controls to ensure only authorized personnel can access user data.

While we strive to protect your data fully, no security system is perfect. Users are advised to keep their account passwords secure and not share login details with others.

Third-Party Sharing

V4s does not sell, rent, or disclose users’ personal information to third parties for commercial purposes. We only share information under these limited circumstances:

Payment service providers needed to securely process your MYR transactions.
Legal authorities or regulators when required by Malaysian law.
Technical service partners who assist with platform operations, subject to strict confidentiality agreements.

User Rights and Policy Changes

Your Rights as a User

As a v4s user, you have the following rights regarding your personal data:

Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request corrections to any inaccurate or outdated information in your account.
Right to Erasure: You may request deletion of your personal data, subject to legal and operational requirements.
Right to Withdraw Consent: You may withdraw consent for certain data processing activities at any time.

Changes to This Privacy Policy

V4s reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified via account alerts or platform announcements. Continued use after such changes constitutes acceptance of the updated policy.

For any questions related to your privacy, please visit Frequently Asked Questions us or contact the v4s support team via email at [email protected].

Register v4s Account Frequently Asked Questions